1. Scripts
Create or enable a script before the task. Without a script you cannot build a valid task.
Add-on · Contact sales to enable · AI outbound dialer
Build outbound tasks, pick scripts, import targets, batch-screen intent
AI outbound lives under Apps and needs sales enablement. Create outbound tasks, maintain scripts, import targets, then start. Used for batch intelligent dialing and intent screening; sales still owns the handoff. Flagship capability — contact sales for enablement and number setup.
Teams with large lead volume that need to batch-screen “still worth contacting” before sales picks up.
Start for free2. Outbound tasks
Create a task, pick a script; import targets before start. Pause, delete, view detail.
3. Import targets
Import dial lists per task. The product blocks start until targets are imported.
Outbound tasks
Create task, pick script; import targets before start; pause, delete, and view detail.
Script library
Maintain scripts separately; select when creating a task.
Import outbound targets
Import dial lists per task; cannot start without import.
Good fits
First-pass intent screen
Ask lists that have not clearly refused whether sales should still call.
Expired no-connect revisit
Past contact windows still unanswered — batch ask once more via a task.
Boundaries
No quotes, no proposals
The bot only screens intent; humans close.
Do not start without targets
System requires imported outbound targets before start.
Questions before go-live
Sales, marketing, and procurement ask these first. If answers are fuzzy, the team will not actually use it.
Different from call center?
Call center is human seat outbound with recording; the dialer is batch tasks + script intent screening.
Can it quote for sales?
No. It does not quote or pitch product detail — only screens whether to continue.
Auto-enabled with Flagship?
No. Contact sales to enable; before that you see demo data.