New release · AI CRM

QianYing CRM

The next-generation sales Agent

Turn CRM into your team’s sales brain, assisting all the way from lead to close.

🎯 Smart leads📣 Omnichannel marketing
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10,000+
Business customers
99.9%
Positive reviews
Organizations

10,000+ companies are running on QianYing

Chips, AI computing, optical communications, advanced equipment, industrial robotics, new energy, consumer goods, education, and foreign trade. Judging leads and following up already sit with the sales agent.

10,000+
Business customers
5 million+
Client users
99.999999%
System stability
24/7
Always-on service
Organization 京东方京东方
Organization 知乎知乎
Organization 中国科学院中国科学院
Organization 清华大学清华大学
Organization 中国移动中国移动
Organization 伊利伊利
Organization 中国电子中国电子
Organization 喜茶喜茶
Organization 北京开放大学北京开放大学
Organization 方正集团方正集团
Organization 长城集团长城集团
Organization 修正药业修正药业
Organization 腾讯腾讯
Organization 中粮中粮
Organization 汉王科技汉王科技
Organization IntelIntel

Trusted by well-known organizations

🏆 Industry leading🔒 Data security⚡ Fast and stable💯 Expert service
Process diagnosis

Sales process pain points

An unbalanced way of winning leads stretches the sales cycle, a distorted conversion makes process control fail, failed control eats away at delivery trust, missing trust leaves operating decisions without a basis, and then neither more people nor a system can produce sales management.

Channels are concentrated and the cost of each lead is rising. The company depends too much on individual output, so leads never become an asset that can be assigned.

Hard to win leads

A late first reply lets the opportunity fade. The buyer has many decision layers and a long cycle, and quotes and return visits have no required next date.

Hard to convert

The sales process cannot be seen, so a manager cannot find where a deal stopped. New people learn only by shadowing, which costs a lot and is hard to standardize.

Hard to manage

What was promised before the sale cannot be checked against what was delivered. A slow reply hits renewal and the brand.

Hard to trust

Operating numbers arrive after the business moment. Reports stop at closed revenue and leave out stage, source, and overdue structure, so there is no basis for where to put people and budget.

Hard to decide

Skilled people and a business system both have to be in place before management improves. Hiring alone, or buying a system alone, does not lower the cost of running the organization.

Hard to fix

Matching management actions

01 · Hard to win leads

Build lead assets by source and claim them the same day

The lead form creates a link and a QR code for the website, events, and ads. The QianYing business card writes the visit back onto the original lead. Duplicate numbers are merged. Anything not assigned in time goes onto the manager’s list.

02 · Hard to convert

Write the decision role, quote version, and return-visit date on the opportunity

Quotes are emailed to a named recipient, and calls stay in the call center. An opportunity with no next date does not count as real progress.

03 · Hard to manage

Run the team from the stalled list, not from verbal updates

Unassigned leads, quotes with no return visit, and overdue nodes are the weekly objects. When someone leaves, only the owner changes. The situation and the decision roles stay on the customer record.

04 · Hard to trust

Check delivery promises on the same customer record

Email, SMS, and calls write back to the same customer. Dates, proposals, and after-sales items are checked from the project record, not from personal chat tools.

05 · Hard to decide

Place resources by source, stage, and overdue structure

Judge channel efficiency and staffing from the stage mix and overdue visits, not from a weekend summary.

06 · Hard to fix

Lock the sales process first, then add optional capacity

Forms, cards, email, and SMS establish the sales process. The call center and AI outbound are add-ons, turned on when inbound calls or lead screening are needed.

Use cases

Build afull lifecyclecustomer journey

Unify marketing, sales, and service from first lead to repurchase

Unify multi-channel data into a private traffic pool

Digitize online and offline touchpoints to lift reach

Run precise campaigns across multiple channels

Build unified profiles for every contact

Apply connected data, with heavy reliance on acquisition analytics

Align marketing, sales, and service teams

Serve specialized scenarios that match the business

Operate private traffic and reach buyers directly

Smarter inventory that improves utilization

Automated service that reduces human error

Integrate business and finance for efficient operations

Clear store sales and inventory to lower risk

Analyze market coverage and capacity

Digitize operations to increase brand loyalty

Collect multi-dimensional data to raise the store-expansion rate

Solutions

Solveacquisition and reachchallenges

📊

Integrate resources and screen prospects precisely

Multi-dimensional resources, faster prospecting

Fully connect data across third-party systems, your own systems, and the QianYing platform, and build a closed data loop across marketing, sales, and service. Raise the efficiency of finding potential customers so opportunities are discovered sooner.

📊 Massive data🎯 Multiple dimensions🤖 Smart mining📦 Bulk management
🔍

Reach in real time, lock demand

Always-on reach, deeper customer needs

Acquire and close in one flow across online and offline channels. Online customer service responds in milliseconds, and multiple platforms stay connected so no deal is missed. Go deeper on customer demand, strengthen the ability to serve customers, and build the full customer lifecycle.

🔍 Vertical scenario segmentation📢 Diverse campaigns🤖 AI service⏰ 24/7 support
👤

Accumulate leads and gather customers efficiently

Nurture leads across the full funnel and raise the conversion rate

Capture, assign, and recycle leads from multiple channels. Manage leads in one place and assign them automatically, shorten the conversion path, and make lead flow and collection more efficient. Build a refined lead-management system that reaches target customers better.

👤 User-profile analysis🔀 Smart assignment🧹 Data cleansing📍 Lead collection and tracking
📈

Recommend smarter, engage better

Intelligent marketing nurture, finding new growth in the existing base

Analyze precisely with data models and customer profiles, and intelligently recommend quality leads across all channels at all times to raise efficiency. Run targeted, differentiated operations for intelligent marketing nurture. Find new growth in the existing customer base, keep marketing to current customers, and drive repeat and additional purchases.

📈 Big-data analytics🏗️ Modeling🎨 Closed-deal profile analysis🛤️ Journey design
Lead management

Integrated marketinglead management

Raise sales efficiency and accelerate growth

📋

Fine-grained lead management

Multi-channel capture - Aggregate, clean, and merge leads to improve quality.
Lifecycle segmentation - Tag and group leads through every stage to raise utilization.
Custom lead management - Build precise profiles and collect leads your way.
🔄

Follow-up and routing

Structured sales process - Flexible, standard processes that reduce mistakes.
Real-time response - Work together across devices, anywhere and anytime. Respond faster and raise lead conversion.
Nurture lead customers - Mark potential customers and set a callback time, so salespeople can follow up in an orderly way.
🤝

Maintain sales-customer relationships

Personalized engagement - Personalize interactions from customer-profile data, with dedicated talk tracks and tagged customer needs.
360° customer view - Help sales clarify customer relationships and make full use of customer resources, so the customer database is more valuable.
Track customer activity - Mark potential customers and understand their needs in depth, so salespeople can follow up in an orderly way and convert.
📊

Intelligent analytics

Retain more, churn less - Analyze the customer journey and turn it into data that is easy to use. This helps identify customer and sales trends.
Forecast and catch deals - Gain deep insight into customer behavior and the sales cycle, and quickly pinpoint the gap between current performance and the target.
Guide marketing strategy - Multi-dimensional data provides accurate, useful insight to improve customer relationships and grow the business further.
Intelligent customer service

Intelligentcustomer service

Raise satisfaction and lower service cost

🤖AI service bot

Always-on intelligent service

Using natural language processing, the intelligent customer-service bot stays online around the clock and answers immediately. Continuous learning keeps improving answer quality, so every interaction is more accurate and efficient.

⚡

Fast, timely replies

Stay online around the clock with 7×24 high-quality service that answers customer questions, and free customer-service staff from repetitive work so they can focus on more meaningful work.

📚

Intelligent service knowledge base

Build a complete customer-service knowledge base for the bot to learn from, so user questions are matched to the knowledge base quickly and accurately and users are served in time.

🌐

Full-scenario coverage

Collect search visits, browsing paths, and behavior data to form a complete user profile, understand customer intent precisely, and talk with customers in depth.

💬

Smart Q&A

Judge the user question and guide the conversation toward the core issue. Simplify complexity and solve the problem in a convenient interaction.

🤝

Human-bot teamwork

Human-bot collaboration can cover staff shortages, and can also handle complex work such as creating tickets and pre-sales or after-sales consultation.

🧠

Semantic analysis

After analyzing the question and understanding its meaning, recommend highly related questions, then keep judging and guiding. Repeat the loop until the user problem is solved.

Service assurance

Obsessed with product. Serious about service.

Complete assurance, so you have nothing to worry about

🛡️

Product-use assurance

  • Prepare a targeted implementation plan so the system is used efficiently
  • Provide professional, free product-use training
  • Sales management coaching from best practices
  • 24/7 product Q&A
🎧

After-sales care

  • One-to-one help for day-to-day issues
  • Regular releases that keep improving UX
  • Training that raises system efficiency
  • Discover needs and ship fitting solutions
🔐

Data security

  • Multi-site disaster recovery to prevent loss
  • Layered access controls to prevent leaks
✅Licensed software
🔄Continuous updates
💬Dedicated support
📊Reporting

Latest content

Fresh CRM news and field-tested experience

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10,000+
Business customers
5 million+
Client users
99.9%
Positive-review rate
Start for free