Qianying CRM
The next-generation sales Agent
Turn CRM into your team’s sales brain, assisting all the way from lead to close.
Build afull lifecyclecustomer journey
Unify marketing, sales, and service from first lead to repurchase
Precision marketing and acquisition
Marketing Customer Acquisition
Unify multi-channel data into a private traffic pool
Digitize online and offline touchpoints to lift reach
Run precise campaigns across multiple channels
Build unified profiles for every contact
Enterprise digital transformation
Enterprise Digital Transformation
Apply connected data, with heavy reliance on acquisition analytics
Align marketing, sales, and service teams
Serve specialized scenarios that match the business
Online channel commerce
Online Channel Transactions
Operate private traffic and reach buyers directly
Smarter inventory that improves utilization
Automated service that reduces human error
Integrate business and finance for efficient operations
Offline store digitization
Digitization of Offline Stores
Clear store sales and inventory to lower risk
Analyze market coverage and capacity
Digitize operations to increase brand loyalty
Collect multi-dimensional data to raise the store-expansion rate
Unify multi-channel data into a private traffic pool
Digitize online and offline touchpoints to lift reach
Run precise campaigns across multiple channels
Build unified profiles for every contact
Apply connected data, with heavy reliance on acquisition analytics
Align marketing, sales, and service teams
Serve specialized scenarios that match the business
Operate private traffic and reach buyers directly
Smarter inventory that improves utilization
Automated service that reduces human error
Integrate business and finance for efficient operations
Clear store sales and inventory to lower risk
Analyze market coverage and capacity
Digitize operations to increase brand loyalty
Collect multi-dimensional data to raise the store-expansion rate
Solveacquisition and reachchallenges
Integrate resources and screen prospects precisely
Multi-dimensional resources, faster prospecting
Fully connect data across third-party systems, your own systems, and the Qianying platform, and build a closed data loop across marketing, sales, and service. Raise the efficiency of finding potential customers so opportunities are discovered sooner.
Integrate resources and screen prospects precisely
Multi-dimensional resources, faster prospecting
Fully connect data across third-party systems, your own systems, and the Qianying platform, and build a closed data loop across marketing, sales, and service. Raise the efficiency of finding potential customers so opportunities are discovered sooner.
Reach in real time, lock demand
Always-on reach, deeper customer needs
Acquire and close in one flow across online and offline channels. Online customer service responds in milliseconds, and multiple platforms stay connected so no deal is missed. Go deeper on customer demand, strengthen the ability to serve customers, and build the full customer lifecycle.
Accumulate leads and gather customers efficiently
Nurture leads across the full funnel and raise the conversion rate
Capture, assign, and recycle leads from multiple channels. Manage leads in one place and assign them automatically, shorten the conversion path, and make lead flow and collection more efficient. Build a refined lead-management system that reaches target customers better.
Recommend smarter, engage better
Intelligent marketing nurture, finding new growth in the existing base
Analyze precisely with data models and customer profiles, and intelligently recommend quality leads across all channels at all times to raise efficiency. Run targeted, differentiated operations for intelligent marketing nurture. Find new growth in the existing customer base, keep marketing to current customers, and drive repeat and additional purchases.
Integrated marketinglead management
Raise sales efficiency and accelerate growth
Fine-grained lead management
Multi-channel capture
Aggregate, clean, and merge leads to improve quality.
Lifecycle segmentation
Tag and group leads through every stage to raise utilization.
Custom lead management
Build precise profiles and collect leads your way.
Fine-grained lead management
Follow-up and routing
Maintain sales-customer relationships
Intelligent analytics
Intelligentcustomer service
Raise satisfaction and lower service cost
Always-on intelligent service
Using natural language processing, the intelligent customer-service bot stays online around the clock and answers immediately. Continuous learning keeps improving answer quality, so every interaction is more accurate and efficient.
Fast, timely replies
Stay online around the clock with 7×24 high-quality service that answers customer questions, and free customer-service staff from repetitive work so they can focus on more meaningful work.
Intelligent service knowledge base
Build a complete customer-service knowledge base for the bot to learn from, so user questions are matched to the knowledge base quickly and accurately and users are served in time.
Full-scenario coverage
Collect search visits, browsing paths, and behavior data to form a complete user profile, understand customer intent precisely, and talk with customers in depth.
Smart Q&A
Judge the user question and guide the conversation toward the core issue. Simplify complexity and solve the problem in a convenient interaction.
Human-bot teamwork
Human-bot collaboration can cover staff shortages, and can also handle complex work such as creating tickets and pre-sales or after-sales consultation.
Semantic analysis
After analyzing the question and understanding its meaning, recommend highly related questions, then keep judging and guiding. Repeat the loop until the user problem is solved.
Together withQianying CRM
Create growth, power the future
Trusted by well-known organizations
Obsessed with product. Serious about service.
Complete assurance, so you have nothing to worry about
Product-use assurance
- Prepare a targeted implementation plan so the system is used efficiently
- Provide professional, free product-use training
- Sales management coaching from best practices
- 24/7 product Q&A
After-sales care
- One-to-one help for day-to-day issues
- Regular releases that keep improving UX
- Training that raises system efficiency
- Discover needs and ship fitting solutions
Data security
- Multi-site disaster recovery to prevent loss
- Layered access controls to prevent leaks
Try it now and grow the business
Join tens of thousands of companies in a smarter marketing era